Wizardswap
Service domains and mirrors
- Primary addresswww.wizardswap.io
- Onion addresswizardswgtu2ovor7r2esg3cxdpt7tv4nrugi32lldv53zmtonbz6sid.onion
| Coins | |
|---|---|
| Networks | Onion, Clearnet |
| OrangeFren Guarantee | Up to US$12,000 per trade · orangefren.com, checked 1 Oct 2026. OrangeFren refunds from the service's own funds only if it breaks its own policies to your detriment and you contact OrangeFren within 4 weeks of the swap. |
| KYCnot.me | Verified — “Passed repeated checks over time and showed consistent behavior.” KYC level 2 · user rating 3.8/5 (19 ratings) · score 7/10 kycnot.me, checked 1 Oct 2026 |
| Founded | 2020 |
| Fee | 2.2% |
Verification
Check a domain against this listing, and verify a letter of guarantee when the service issues one.
BITMIXLIST / REVIEWS
Customer reviews
Be the first to share your experience.
OTHER DIRECTORIES
On other directories
What’s this?
These reviews were written on other review sites (kycnot.me, Monerica), not on BitMixList. We show their text here so you can read them in one place; each one links to the original. We have not checked these orders. Positive and negative reviews from these sites count toward this service’s reputation on BitMixList; neutral ones and forum posts do not. Star ratings are not shown: the source’s rating only sorts a review into positive, neutral or negative.
Reviews sourced from kycnot.me and Monerica.
· ·
New accountFunds blocked
I’m giving WizardSwap 3 out of 5 stars for now, as my situation is still unresolved.
I used WizardSwap for several XMR → ZANO swaps shortly before the recent Zano network incident and rollback. The swaps themselves were processed, but as a consequence of what happened on the Zano network, all of the funds involved in those transactions are currently affected.
I have kept the relevant transaction IDs and records for the swaps, including the XMR transactions sent to WizardSwap and the subsequent transactions related to the received ZANO. I am currently going through the recovery process and waiting to see whether the affected funds can ultimately be recovered.
At this stage, I think 3/5 is a fair provisional rating. I will update this review once the situation is resolved.
If my funds are successfully recovered and the case is handled properly, I will gladly increase the rating. If the funds cannot be recovered or the handling of the situation proves inadequate, I will lower it accordingly.
For now, I prefer to judge WizardSwap based on how they handle this exceptional situation rather than solely on the fact that the Zano incident occurred.
Mati
Coin they sent was Bitcoin and it was heavy bad aml, later eventually cex blocked fund and I lost track of it, never attempt to swap with them again. Completely lost. A warning to community.
Evidence? Order ID?
Order ID checked
As someone who’s not super tech-savvy, I was really impressed with how straightforward their platform is. Made my first exchange here a breeze, and the rates were even better than I expected. Highly recommend for anyone starting out
Read on kycnot.meOrder ID checked
Amazing, underrated service. Have been using them since years, with no issues, and in the rare case a transaction didnt go through (has only happened 1-2 times) I got a prompt refund
Read on kycnot.meValid Order
Exchange: 0.958 ETH to 4.834803618233 XMR
Rate Type: Floating
Required Confirmations: 1 for ETH
Processing Time: ~7 minutes
AML Bot (on sent ETH): Low risk, Blacklist Free, Additional Address information - Direct Interactions with platforms: Stargate Pool
Fee: normal (receive 0.554% less than average market sell rate)
KYC: No
Connection: VPN
Comments: was quoted for 4.82960707 XMR and received 0.1076% more than expected, overall fast
Show all 22
Valid Order
Excelent service. Not the best fees, but it offers a lot of privacy coins. Very Recommended.
Read on MonericaOrder ID checked
Honesly there just scamming people at this point , i will not be providing order id or url to admins so they can claim its their funds sounds sketch. i had a timeout ping for 700 dollars and some. Failed. An error has occured. If you need assistance please email - then wizard swap email for $10,400 dollars all my funds are legit from eth to XMR . Still waiting on a reply but based on what im saying wizard is just randomly scamming people now i use to do 40k at a time with no problem
Hello please contact me; I want to look up your case.
Best regards, — Trêvoid
Hi Trêvoid, did this user end up contacting you?
No, he didn’t respond to me.
Got it, thanks
Order ID checked
Swapped XMR to ETH without issue.
It took quite a while though, around ~15-30ish minutes.
Order ID checkedFunds blocked
BTC is super dirty, never seen aml risk % that high. Even no kyc service did not dare to accept money. Good thing to exchange your btc to xmr i guess, but not the other way around.
Read on kycnot.meOrder ID checked
My account at another site was frozen because of their bitcoin. It didn’t happen with other services
Read on kycnot.meOrder ID checked
Tried a test transaction from XMR -> BTC. It worked, but required quite a few confirmations, so expect to wait 30 minutes.
Read on kycnot.meOrder ID checked
Smooth fast transactions, did over $500 from eth to xmr. No issues whatsoever.
Read on kycnot.meOrder ID checked
I've used this service multiple times without any problems, but lately, the transaction times have become quite lengthy. In the past, once there were 10 confirmations for Monero, the crypto would be sent almost instantly, but now it seems to take about an hour to complete the transaction, as if it's being done manually. I would rate them 4 out of 5; it would be a perfect 5 if the transactions were automated again.
Read on kycnot.meOrder ID checked
Good, simple to use service. Quick and honest, transparent calculation on fees. No issues.
Read on kycnot.meI was scammed by them!!! They claimed I had stolen funds and now they won’t even respond to me.
Hi, what comment are you referring to? I can't find any other comment by you that is rejected. Usually, we do not reject any comment unless there's a good reason. We have no connection to Wizardswap at all, other than having them listed here as any other service.
You’re not the first facing this problem with WizardSwap. That’s why the listing has the "May Seize or Freeze Funds" attribute together with "KYC upon authorities request.” (KYC Level 2).
WizardSwap’s FAQ states, "Cannot accept stolen funds. May need to freeze and seize." However, the policy they use to determine whether funds are stolen, and how they decide to act, is not clear. I’ll think about adding an attribute to flag the unclear risk‑assessment policies.
Please, keep updating on this issue here if you want.
Order ID checkedFunds blocked
Another day, new problem. I’ve been deposited btc, but the timer on the site reached zero and swap has been expired although the transaction was even confirmed within 15 minutes. The amount of btc is quite large, I sincerely hope that support will solve this issue for me, however in the last 2 weeks I have already experienced problems twice
Hey, on the order ID you provided the status says 'Completed'. Did the swap finally go through?
Good service, used it 4/5 times in the past
Read on kycnot.meNo problem. Quick swap and page gave all the info on what was going on. Recommended based on the few times I used them.
Read on kycnot.meWizardSwap is a great service, I have used it many times. For me, it doesn't make sense that its score is so low on this platform.
Read on kycnot.meTheir support is little slow, back in the days had a issue and waited little long to solve the issue, but nevertheless i got my refund.
Read on kycnot.meSo far no issues, however I highly dislike the fact that they are using DDoS-Guard (Russian company) as CDN. I would prefer them to not have clearnet version at all, unless they want to face the same fate as exch.cx sooner or later.
Read on kycnot.meOrder ID checked
Transaction times are decent and the fees are fair. The liquidity depends on the currency, but usually is enough for my needs. I like that you can earn a bit by providing liquidity if you make an account, however, the wallet for that is custodial. I haven’t used support, so I don’t know how good it is. Be aware that, according to their FAQ, they may freeze your funds if they think they are stolen, which feels a bit arbitrary. Personally never had a KYC issue with them.
Read on kycnot.meCommunity feedback
Feedback posts1Attributed excerpts from archived Bitcointalk posts. These are users’ accounts, not verified service facts or a BitMixList rating.
This is a selection from the archive, not the service’s complete feedback history. Original post text is kept in its source language.
…accurate and informative in referring me to WizardSwap which did an excellent job at swapping out at a reasonable exchange rate, with excellent speed and…
Discussion: OrangeFren.com - instant, KYC-free, exchange comparison