Trocador

inclusive_artiste_9411

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Great platform, and great support - they helped me out when I sent funds to a different blockchain.

rectangular_crank_6402

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Used them twice.
Messed up my second time picking a wrong exchange from my sending app.
Support helped me resolve it quickly which is great when youre copy pasting addresses everyone double checks stuff 10 times.
well i messed up and they helped resolved it.
Refunded and exchanged again with no issues.
Awesome rates too.

suffocating_sanctum_9106

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i really like Trocador, always best of the best. trusted and without kyc or sof

touchy_veil_2443

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everyhing was totally fine. received amount withing minutes and it has low fees.

quizzical_ratification_8567

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I had a temporary node disconnection and I signed the transaction twice, duplicating the funds. It was definitely my mistake, but Trocador’s support helped me recover the funds and they replied very quickly.

Trocador is the service I usually use for my swaps.

divisional_warehouse_4636

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Good platform, I use it in a monthly basis, the only down side is some exchanges require a high number of confirmations for Monero deposits, but not the aggregators fault of course

pitiless_arch_2158

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Good service, would use again for swapping, very fast efficient and low fees

sliding_valuation_1078

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I had mistakenly sent usdt in a usdc to monero swap. I received refund the very next day of reporting.

silent_drifter

Perfect. very fast and easy to use. I usually never write reviews, but this website deserves one.

cooperative_harpoon_5469

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Thank you for the assistance. The issue has been successfully resolved. I appreciate the clear instructions and the quick response from your team

starved_discrimination_3331

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trustworthy service! support attention is quick and efficient

closed_potentiality_8062

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Good and reliable service, as always!

discredited_swordsman_8525

Order ID checkedFunds blocked

Did a conversion through a wallet and didn't go through properly for some reason contacted telegram support not even expecting help but within I reckon less then 10 min that fixed the issue and had my sol to xmr conversion completed and received my xmr. Thank you so much for the quick support and actually helping I honestly wasn't expecting to receive help at all let alone so quick

covert_royalist_6929

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Insanely quick and very helpful telegram support

untoward_citron_2067

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Has always worked great for me, but I wouldn't trust their prepaid card option.

But then, I've never failed AML, and always use A-C reputation companies, and either use clean crypto or churned XMR

astonished_refill_4441

Order ID checkedKYC issueFunds blocked

This company support companies that steal money from users with impossible kyc requests just to keep the money to them. Avoid them at all cost, if you don't belive, just have a look at reddit and others websites at internet.

articulate_suppression_2585

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Best swap aggregator, several exchanges options and very transparent

square_claimant_1307

Order ID checkedFunds blocked

With your help and strong follow-up support, my lost transaction was returned. Thank you

plush_whimsy_2872

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Amazing customer service, helped me resolve my issue in 5 min.

flat_notation_1114

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Excellent customer service as always helped me resolve issue quickly and got my funds back 10/10 will never use any other service than trocador!

durable_newsletter_8292

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Handled changing an XMR address for me easily.

decreased_cider_9107

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Very helpful website, I was able to check what was the best route for my swap, definitely a time saver. Also the the fact that highlight privacy level is very comfortable.

midwestern_outflow_4952

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i really want to thank trocador support, this is the best support i ever encountered with, they answered really fast, we was in touch for all day, they were really helping me, they even recovered i money from a mistake that i’ve done, this service is really great.

the prepaid card i bought works perfectly fine, no kyc required, and compatible with apple pay, this is really the best service for expending crypto without kyc

regal_roadbed_4447

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Great and fast support. Havent received activation email from Swype. It came 1 minute after contacting Trocador tg support.

inconceivable_currant_3476

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Sent USDT from a TRC-20 Tron gas free account, and got the payment holding for 1h. Aparently I was too slow sending the money, or the marked price moved. I contacted telegram support and allowed me to refund the money back or try again, and worked perfectly. Trocador support works very quickly and efficiently.

romantic_rumble_905

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Greatest swap aggregator of all time
Even helps at toughest times when I did put wrong receiving address of another exchange instead of my wallet

symptomatic_error_1819

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im a bit dumb sometimes, support got me sorted out extremely quick and went through everything with me to fix my issue. :)

balanced_tinker_6594

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The Explace exchange didn't detect my deposit in time but the Trocador telegram support was amazing, replied extremely fast and got it sorted. Very pleased with Trocador.

monetary_tenet_7352

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I have used this service a few times to purchase swype mastercard. It has always been simple and quick to use. My recent swype card had funds stolen due to fraudulent activity that swype admitted was on their end yet they denied a refund. When I reached out to trocador to advise them, they were not only quick to respond and attentive to my issue, but they refunded me with their 'trocador guarantee' even though they were not responsible at all. Great service and trustworthy.

first-time_convergence_260

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Very good service, got refunded by Trocador even when their actual 3rd party service partner (Swype) was scum. Followed up on their own initiative in the case multiple times, shows seriousness and dedication to customer satisfaction.

northeastern_lump_9569

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Beware of the spread, you will get f*ked

investigative_cadre_4899

Order ID checkedFunds blocked

Amazing speed to resolve issues!

alluring_reorganization_8348

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A swap got stuck and I tried to resolve it with the exchange directly - which ignored me and did not refund or complete the swap. After contacting the Trocador support team, they managed to fix it in 20 min. Really responsive support!

bumper_ditty_6159

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I've used them several times. The last time I messed up the address, thought there was no hope, but their support contacted their upstream service ChangeNow and got me a refund.

valid_statement_9591

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I sent funds to an old exchange address. The exchange already took place days prior and I assumed funds were lost. I thought I would email customer service and glad I did as funds now back with me 12 hours later, wonderfully easy

principal_viewer_8861

Order ID checkedFunds blocked

Muy amables y eficaces. No me fiaba mucho de recuperar mi dinero pero me equivoqué. Muchas gracias al soporte.

ungainly_deficit_6188

Order ID checkedKYC issue

Had a bit of a stressful transaction experience due to network congestion and a trade expiring so I got in touch with Trocador support to get clarity on the situation. The person I spoke to was knowledgeable, helpful and reassuring and stayed on the chat with me until the transaction was confirmed on the Blockchain. Couldn't ask for better customer service, it's much appreciated 👍

muddled_porpoise_8000

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I had an unusual issue that required a refund, and Trocador’s support team handled it perfectly. They were professional, patient, and reassuring throughout the process until everything was resolved. I’m very grateful for their help and highly recommend their service.

detailed_boarding_7322

I've used it both for swaps that I needed to be private and ones that were simply for the sake of bridging and swapping with ease, and to be frank I can't say I've ever found a better service. I don't know if it aggregates the lowest fees or what, but I somehow managed to pay just the minimum Cardano fee for a swap to XMR! 10/10.

slick_tiptoe_8856

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trocador is the one-and-only exchange i trust.

quick & easy coin swaps, of course, no kyc.
but most importantly: they are - 100% reliable - never let me down once.

and if there is something,
that needs some help..
..24 fkn hours, 7 days a week, of the fr best support, i could yet experience.

tl;dr: 10/10

mandatory_ovum_2436

Order ID checkedFunds blocked

Awesome service and GREAT support! Helped me to solve problem with Swapuz provider.

amorous_mirage_2559

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They are amazing. Support is INCREDIBLY fast. I opened a chat with them and they had already asked me how they can help before I had finished typing my message.
Top notch support. Always solid fees. Very pleased with them.

substantive_meal_3354

Order ID checkedFunds blocked

Transaction got frozen but their helpful support team helped solve the issue quickly!

Be careful when choosing which exchange partner to use. Do your own research because some are better than others.

unable_brazier_3795

Order ID checkedFunds blocked

Support was incredibly fast and helpful, my transaction was stuck and they solved the issue within a few minutes !

dissident_bush_3610

I had small issue with a provider and they responded like in 20 seconds! amazing support. Fixed my issue. The UI is kinda bad they need to think about it :) thanks!

motionless_enclosure_5237

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As regular user wanted to share my good experiene with the support.
Its Fast, kind and reliable. Thanks guys

invincible_distillation_644

Order ID checkedKYC issueFunds blocked

Bought an amazon giftcard. Was flagged as soon as I tried to use it for KYC. Attempted to go through amazons process for KYC and they denied it. Will not refund the card. Bad experience.

full-scale_interlude_9043

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I have used this service regularly and it has always worked well for me. The one time I had an issue with BCH and I contacted support, they relied to me within 5 minutes and my issue was resolved within an hour. I couldn't have gotten better support if I was paying for a service. Very happy and I would recommend this website to friends.

enlarged_tracery_6142

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Great service, had a little issue with a payment going out after cancellation, still they mangaged to make everthing work.

grubby_gunman_5940

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have been using for years - no complaints ever. support is 10/10, privacy obviously depends on provider, but its perfect, especially for quick and easy use :)

exacting_sharecropper_8287

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Had some issues with AML for some reason and the support worked extensively with me over the course of days to get my coin back. Really professional, helpful, knowledgable, and responsive. I am super impressed.

vice-presidential_whiplash_1652

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Been using Trocador for a while now. Gotta say what an amazing services they provide. Anytime I've had an issue the support team team is absolutely topnotch and gets it handled quickly. If I could give more stars

adaptable_ether_580

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I had issues while my PC crashed in mids of an transaction. The Support was fast to help me get a hold of my swap and by my choice the swap could be completed!
I didn't need to provide any unnecessary data and was completely satisfied.
10/10

revolting_idealist_8617

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I love this thing everytime i swap something i use trocador. Support is very kind and quickly answers. i never do reviews but here I have to make one

resistant_prosthesis_8224

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been 8 hours my funds received by them and still not exchanged. 30 LTC STUCK!!!!!!

racist_endorsement_5282

highest quality service when there was a problem, thank you

senatorial_lichen_6213

Order ID checkedFunds blocked

Very good support helpful responded to me pretty fast and then got me a refund in under 24 hrs no kyc

obvious_commemoration_721

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Very good support, he helped me, taught me, he literally did the whole process with me because I was learning to use a new wallet, something that in itself wasn't even his job, he did it very well

congenital_advance_3637

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I was in trouble because I sent 3 times the same amount from a wallet, instead of a unique deposit I intended to do. And I first received only one third of the whole amount.
I got on Trocador Telegram channel and got very prompt support.
They messaged Swapgate and I finally got the total amount.
I am satisfied and relieved.

selfless_oppression_1866

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I had a transaction expire. Got on their Telegram support and got immediate help. Transaction went through fine with their help. Very satisfied (and relieved!)

veiled_doorstep_9322

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Have does several successful swaps with XMR on Trocador. They rate the various exchanges on KYC intensity, from A being most safe from demanding KYC, on down.

Customer service is prompt too in event of issues with exchange.

celebrated_intention_4879

Order ID checked

Great site, been using it often for years.

Their support is top notch, always resolving everything quickly.

comatose_frostbite_7799

Order ID checkedFunds blocked

Customer support is fast and serious 👍. Resolves problems to the best of their ability.

inquiring_handlebar_3674

Order ID checked

The professionalism is what impresses the most. I've used them numerous times and have had a few issues with the exchanges that were always resolved in no time flat by trocador support. Never had a problem with being required to provide KYC, never had to make use of the trocador guarantee to refund confiscated funds, success rate with transfers has always been 100%. When I need to do a quick transfer I will use trocador.

forgiving_pronouncement_4619

Important notes:

- Trocador is not vouching for FF.
- FixedFloat's AML block rate when used with Trocador is less than 0.01%, which is less than I expected.
- There was no mention about the outlandish KYC requirements of FF and basically asking for more and more documents, because of the no-vouching thing, but this is something users wouldn't be comfortable with. How many of those manual cases are actually solved by FF? Well FF's not going to tell us for obvious reasons, so people are going to guess.
- However, they did say that they don't see evidence of scamming. But like I said above, FF's risk control department or whatever it's called makes users feel the opposite.
- They don't really know why FF is co-mingling coins together, but said that it basically cleans the AML score.
I can't really agree with this because FF would still have an obligation to not process those coins based on local laws, regardless of whether or not it wants to clean them.
This is why other swap services opt to return your coins if they fail the AML check.
Considering that all crypto addresses' AML scores are determined by a handful of blockchain analysis companies, it doesn't surprise me so much that they would mark it as clean, but it does raise the question of how much taint can it receive before they downgrade its AML score. They can basically change anyone's AML score at a whim (and of course the board members' own services get near perfect AML ratings, innit)

mercantile_articulation_7127

I have used Trocador several times and had no issues.

unlucky_firebox_3134

Helpful when the onward exchange had an issue.

Took responsibility and were helpful, just what you need.

SMSPool

Fantastic service, used them in the past.

No issues.

limited_semiconductor_7437

good support. solved my issue. best best trocador use always

ingenious_yoke_7307

Order ID checked

good support. solved my issue.

self-evident_liking_7093

Active user

Used it a couple of times and has worked very well. Transparent and seamless.

cautious_staging_3148

My goat helped out, I did an oopsie with the type of coin. Had it resolved in minutes!

doubtful_frisson_2447

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Technical error. Trocador resolved issue.

diagonal_proportion_5239

My funds got AML rejected at a C rated exchange, the trocador support solved the issue quickly and i got my funds retruned

inaudible_buzzer_1822

Support very patient. Great exchange. Cheers

oblivious_colonization_4763

Order ID checked

Extremely great experience, did a huge mistake on my own with a high amount and trocador solved it out for me with the affected exchange, no issues at all, can only recommend it

favorable_mayor_4313

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Very quick and easy service to use - had a slight problem with my wallet app but got lots of help from their support on telegram!

unseen_employe_9882

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good service, I recieved my card within 10 min

affected_relief_9670

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I have used many times with no problems from Trocador. Fast service, worthy of recommendation. I have never experienced such fast support.

gigantic_clock_8716

wasted so much exchange fee % before I finally found trocador, now it's my go-to when I want to pay with Monero on Monero-not-supported services. bought a few prepaid cards too, went nice and smooth

semantic_bedstead_6261

Order ID checked

My swap went smoothly, best service ever.

mushy_intolerance_7426

I never had their aggregation and ghift card. Even I sent dirty money (well, it was from exch not by fraud) but no issue. Quality veeeery depends on partner so be careful as always.

omnipotent_disappointment_3329

Good aggregator service. I have been using it to find the best fees lately. Also like that it wraps APIs for more private swaps without leaving trocador. Only downside is shotgun KYC with most partners. Don't send dirty coins or you'll (probably) get rekt.

psychological_remembering_8837

Order ID checked

Best exchange aggregator service, you can check the market rate of multiple instant exchanges in one place and verify their privacy rating, paying zero fees on top of it

thorough_yearling_4240

In my view, OrangeFren and Trocador are essentially the same: they both advertise questionable platforms and allow users to be scammed. I strongly oppose their practices. Could you list exchanges that pay a listing fee, yet are selective scammers... those that only sometimes scam users.

moist_shift_3472

Trocador is a trustworthy site. I have used their gift card and swapping services tens of times without issues. However I can not give it full five stars because in my opinion they should be more transparent on issues with trading partners. For example it would be much easier for a customer to choose a trustworthy trading partner if they showed a percentage number for how often that trading partner has frozen a swap. Extra warnings should be in place for trading partners who refuse to refund until KYC is provided.

updated_bootstrap_1589

Funds blocked

Lost 5k while using the site, trocador guarante is a lie tldr

anhdres

Never had an issue with a swap. They're a middleman but their guarantee makes it worth using it imo instead of directly going to the exchanges. Responsive team and have attended several Monero conferences.